Thirty-three days after Microsoft withdrew the Windows 10 October 2018 Update from all distribution, the Redmond, Wash. company has yet to restart delivery.

The delay has no precedent in Windows 10 and has gone on significantly longer than instances in prior editions when updates, most of them security fixes, had to be pulled and then later re-released.

Microsoft debuted the fall feature upgrade, also known as 1809 in the firm’s yymm format, on Oct. 2. Four days later – Oct. 6 – it retracted the release by yanking it from the Windows Update service and warning users who had downloaded it to trash the disk image. The reason: Some users – Microsoft said 1/100th of 1% – reported that the upgrade deleted all files in several folders, including the important Documents and Photos directories.

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